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Import User Location from AD to Asset Management
This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk will pick this up...
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Fallback Imaging I: Ghostcasting with Deployment Solution 7.5
There are various things that can cause issues with image deployment, many of which may require lengthy troubleshooting. Sometimes, time is not a luxury an imaging administrator can afford. A "tried...
View ArticleBlacklisted Application
I need a solution Hello! I need a query that results which are blacklisted software to create a report in excel. Any idea please?
View ArticlePatch applicability does not match installed client count.
I need a solution We are aware that some bulletin applicability will never match the total count of manage PC.But for a particular bulletin, MS14-052 that is a patch for IE, all machines have IE...
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Windows Patch cannot apply
I need a solution HiI have one problem with patch management. Client cannot apply patch. It alway show retrying and pendingAlthough I installed patch manually. But it still showed on listHow can we...
View ArticleGhost not working since BIOS Update (T440)
I need a solution Hello guys, I don't know which informations you exactly need to maybe help me in this case. So I share everything I can.We already used T440 and Ghost to boot via PXE and image it...
View ArticleSoftware Product and covered software licenses
I need a solution Hello, We recently upgraded Altiris to 7.5 and I noticed that there has been some changes in IT asset management regarding software products,licenses and purchases.Previously under...
View ArticleSite server on 2012
I need a solution We have started deployingg some server 2012 boxes - woo hoo! I am creating a new site and was thinking of making the site server a 2012. As a seasoned victim of upgrades and installs...
View ArticleCan we please have the "Running" event sent back to the Console from the...
Dear Symantec,At the moment, most tasks that are sent to the Client Task Agent in 7.5 SP1 seem to go from "Waiting for the agent to get the task" to "Failed" or "Success" and do not seem to show a...
View ArticleInventory Not Updating (DataHash)
I need a solution How is one supposed to know inventory is not updating?Is one supposed to check computers randomly to verify the data?Is one supposed to verify all the data? If I'm verifying all the...
View ArticleWorkflow retrieve last comment from ServiceDesk Incident
I need a solution Is there a way in a workflow for one to pull the last comment (or comments in general) on a ServiceDesk incident?
View ArticleFailed to connect to server. Make sure that the server is running and your...
I need a solution hi please anyone know how to fix this problem it seems we have a hard time to reset the passwordFailed to connect to server. Make sure that the server is running and your session has...
View ArticleConnection to computer depending if logged on or off
I need a solution Hi Folks..We have Symantec PC Anywhere installed on our managed network (Part of C2k Network in N. Ireland) but at the moment, it is set in such a way that a user at the other end...
View Articleprofile migration in domain migration
I need a solution We plan on migrating a new domain into our existing AD. Would pcA be able to migrate user profiles from the workstation/old domain to a new PC in the new domain.? We will just be...
View ArticleLatest IE Not Supported
I need a solution Hello, We are on ITMS 7.5 and have IE 11. While opening SMC, we still see the same old message saying you are on unsupported browser and downgrade to 7, 8 or 9. And for obvious...
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What's new in Symantec Installation Manager (SIM) in ITMS 7.5 SP1 or later
ObjectiveThis article discusses the feature summary, background and reason for the new features, and any requirements and pre-requisites for Symantec Installation Manager (SIM) that is released along...
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Fallback Imaging II: Mapped Drive Imaging with Deployment Solution 7.5
This is for using a standalone Ghost boot package to take and deploy images across a network using drive mapping using the tools found in Deployment Solution 7.5. This is a method that bypasses the...
View ArticleUninstall update already installed with patch managment
I need a solution Using Altiris patch mgmt 7.5, I need to uninstall an update that was installed as part of a bulletin. How can I just uninstall that bulletin on all machines it was installed on?Thanks.
View ArticleInstallation of SEP Fails fails and rolls back on SEPM server
I need a solution I had SEP client installed on my SEPM server which is a Windows 2008 server. I noticed one day that in the SEP console, i didn't see any installed applications for the SEP client, so...
View ArticleChange patch repository on Site Servers.
I need a solution Hello!Is there a way to change the patch repository on site server to a file server?I believe this can be done on NS: Settings > All Settings > Software > Patch Management...
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