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ServiceDesk Portal http redirect
I need a solution So we want to have another url as our servicedesk portal page. We have setup DNS so the servername.domain.com and newurl.domain.com point to the same ip. We want the...
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SMP Logs filling up with 'GetClientTaskServers' errors
I need a solution Morning,I am seeing a constant feed of Warnings detaling the following:The handler 'GetClientTaskServers' is failed to process request. Called by unknown endpoint...
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Patching Google Chrome via Altiris
I need a solution Does anyone have experience in patching Google Chrome via PMS 7.1 or 7.5 in enterprise environment?There is versioning issue, making patch management complicated. We have enabled...
View ArticleAgent CA and Server CA SSL certs are missing (required for CEM, created...
I need a solution Working on setting up CEM and I (freshly walking into the issue), am noticing that the Agent CA and Server CA SSL certificates are missing in the Trusted Root Certificate Authority...
View ArticleSepm manager service is not getting started
I need a solution Dear All,Today when i opend sepm its not getting started and when i saw the services Is saw that SEPM sewrvice is stopped and when I started it soon after 10 sec service getting...
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ITMS 7.5 - Checking Agent Plug-ins versions via SMP reports
SSE SMP reports After a Service Pack, Hot fix or platform upgrade it is necessary all the SMA and all the SMA plug ins are up to date.A quick bird-eye view of the environment SMA versions is possible...
View ArticleDrivers not installing
I need a solution I'm having an issue where the drivers are not installing on a specific model. Here's what I know so far. This is from the DA_Logs_DATE.txt file on the PC that I am trying to...
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LDAP Generator
I need a solution I have a doubt about the LDAP generator, it is the first time I use it and wanted to know if anyone could help me understand a little better since I read about it, but the problem I...
View ArticleSites and Subnets how does it behave?
I need a solution I am already familiar with the overall way sites and subnets behave with site servers, but have what I hope is a basic question.If I have a site with a more broad subnet such as...
View ArticleSEP.Cloud for Mac needed
As an MSP (Managed Service Provider), we are seeing many more Macbooks being used for business. I love SEP.Cloud for Windows and would like to see it for Mac. This will allow us to manage Mac security...
View ArticleTrying to image laptop with a GPT hard drive.
I need a solution I am having a problem creating a working image of a laptop loaded with Windows 8 that has a GPT hard drive. I can capture an image but when I apply it to another machine it will not...
View ArticleCEM - Your experience
I do not need a solution (just sharing information) CEM has been an awful nightmare for us. We've been struggling for several weeks and it still does not work...even with an accredited partner's help....
View ArticleTask Servers that are not Registered
I need a solution All,We recently upgraded to 7.5 SP1. Prior to upgrading I had an automation policy set up to send me a report daily of the Task servers that are not registered. Apparently in going...
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Chrome does not show in AddRemProg
You could notice, that when you install Google Chrome, it may not show in ARP Inventory.Google Chrome Enterprise installs under Program Files and then is properly scanned by Software Inventory...
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Cloud Enabledmanagement OS Support
I need a solution The product support matrix has confusing docuemnetion on the support OS for Site Server and Cloud Enabled Management GatewayThe support matrix does list Server 2012r2 support for a...
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ServiceDesk 7.5 SP1 Support for Server 2012r2
I need a solution I need clarification on OS Support for Server 2012r2for Service Desk. According to the (ITMS_Platform_Support_Matrix_06_Nov_2014) PDF and the...
View ArticleEnquiry on Altiris
I need a solution Hi All,Could you assist on this:Can help me check for Symantec Altiris does customer license contain patch management that allow “Rolling out of adhoc security patches for windows or...
View ArticleAgent Status - CEM enabled but inactive
I need a solution Hi There,I recently created my first CEM setup as follow:I have ITMS 7.5 SP1 HF4 on Win 2008 R2 SP1SMP Internet Gateway on v 7.5.3153.0I have created my CEM server in the DMZ (public...
View ArticleLocal altiris account password expired
I need a solution I dont know why but I recently did an updated build and now when I apply the image the local altiris accounts password has expired and needs changed. This is causing a problem with...
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