I need to re-run failed instances of job
I need a solution I have that I have run on 396 computers; 352 ran fine, but 44 failed due to network issues and the comptuer was not powered on.I can group the list by Completed and Failed then sort...
View ArticleClassify without responded SLA
I need a solution We are planning on having a technician who sets the classification as tickets come in. However, we do not want the responded SLA to be satisfied when he does this.How can we have the...
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Missing Attachments but Correct Count
I need a solution I have a FileDataType array variable called Attachments and on a form allowing users to add/remove files. However, when trying to display them the files don't show up but the count...
View ArticleGhost server not capturing HP Elitebook Revolve Image, error code 19913
I need a solution Hello,I am new to ghostcast server and I need some assistance. I am currently using Ghost version 11.5.1.2266 on a server with Windows Server 2008 R2. I was tasked to capture an...
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Add Queue Assignment Changes to an Incident History
Out of the box, ServiceDesk 7.5 MP1 does not include the ability to look at an incident and quickly determine how many times it has changed hands. This information is useful to determine where the...
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Delete computers off agent install consul
I need a solution I can't delete these computers, they are mac's and why are they on the windows side. Windows computers delete like usually, please help thanks. Tyson
View ArticlePCanywhere 12.5.5 (SP4) WINXP will not connect to WINXP hosts
I need a solution After problems with migrated installs, found posting saying problem fixed with clean install so uninstalled and started clean, no joy. Updated to build 1206 and reverified router,...
View ArticleDesktop vs Laptop
I need a solution Hi, Is there any data class that store Desktop vs Laptop in Inventory Solution 7? Or any built-in filter/report? Thank you,
View Articleghost error
I need a solution I try to ghost..but i shown one error///output error GHOSTERR.TXT abort : 8027 a general exception occured.....i need a solution.....by,prabhakar//////prabhakar2283@gmail.com
View Articlesoftware license purchase count not showing
I need a solution HiWe using ITMS 7.1 SP2In asset management software licensing part we have created some license and software purchase entries, after that we run the software recalculation task but...
View ArticleSoftware release uninstall fails
I need a solution Hey all,I'm needing some help with the uninstall of Java 7 update 40. Here is what happened:Java 7 update 40 was sent out as a software RELEASE. The Symantec Mangement Agent reported...
View ArticleSoftware Management Solution Agent not installing on new computers
I need a solution I am running 7.1 SP2 MP1. Package delivery works fine on older clients, but on new machines it is not working. Other tasks such as scripts work fine. I have enabled the...
View ArticleOracle Integration componet
I need a solution This is the first time I've tried to connect to anything other than a SQL database. I am trying to connect to Oracle to pull RC codes. I'm not sure what is going on, but I keep...
View Articleowner process can't add comments ( SD 7.5)
I need a solution Hi Gurus,the Assigned Worker can't add comments to the ticket. The log show"You do not have permission to add a comment to this process."Any idea ? Regards
View ArticleWindows 7 aclient to dagent
I need a solution I'm in need of help with an automated altiris script that will install dagent and uninstall aclient in a windows 7 environment. 0
View ArticleAltiris™ Deployment Solution 6.9 & GimageX
I need a solution Dear Community, So here's my situation, I been handed down to manage Altiris Deployment Solution 6.9 within my company which involve of me capturing wim images to upload them into...
View ArticleSymantec Endpoint Uninstallation Password
I need a solution hello Theresome times when i have to remove the symantec endpoint protection form a client`s PC it prompt for a password before confirmming the uninstallation process, some clients...
View ArticleDoes prepare for image capture clear SID's?
I need a solution When I run a prepare for image capture in DS 7.1 does it clear out client SID's for a clean windows 7 image? The ones I'm specifically looking to clear on image capture:SEP,...
View ArticleDate Picker Component Not Working after Publishing
I need a solution I'm having issues with the date picker drop down after publishing my web form. I get a red x where the drop down normally is. I'm also receiving "Can't init script for...
View ArticleBackup OS on HP ML110 G7 - RAID controller B110i
I need a solution I want to backup OS system on HP ML110 G7 with Smart Array B110i by Ghost on Hiren't Boot CD 15.1,but it was not work.Please kindly help me how to backup OS by ghost 11.5 with many...
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