Uninstalling clients that don't exist anymore
I need a solution Hi.So right now, I'm working on clearing out a bunch of clients from my Symantec Ghost Console since there are a bunch of clients that aren't even used anymoreand I've been getting...
View Articlesql express or sql server with 6.9 sp6?
I need a solution Hello all, I am intetested in finding out how many people are using sql express with ds instead of sql server?How many nodes does the ds manage and how aggressively is ds being used,...
View ArticleGetting the most from your Support Engagements
Thoughts from a former Support Backline Representative From the inside of Support, I saw what worked, and what did not, both from Customers and from Support Reps. This document is all about empowering...
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Run Script on Task Server fails after upgrade from 7.5HF6 or 7.1 SP2 MP1.1 to...
I need a solution If you try to run a script on Task Server with the following command (see Screenshot 1) on a computer, you receive the following error message after about 6-15 Minutes (see...
View ArticleRole of IIS in Task server
I do not need a solution (just sharing information) Hi,Can someone point out the reason or requirement of IIS on Task server/Package server and its importance?
View ArticleNotification Server console is slow
I need a solution Our prodcution Notification Server console is very slow. We have deleted all temporary files and freed up space on the drive. Every page takes more than 10 minutes to load. request...
View ArticleHow to change default folder c:\windows\temp on Patch Management
I need a solution Hello! I need to change the location of the default folder c:\windows\temp using the Patch Management Agent on client computers. In the management console I do not see this option,...
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Custom inventory for .dmp file types.
I need a solution I am trying to do an inventory for all machines that have *.dmp files located in c:\windows\minidumpThis is what I have have configured in an inventory task / folder & file...
View ArticleHow to view the SMP/Altiris agent diagnostics when the systray icon is hidden
Issue:I have often wanted to be able to view the agent diagnostics windows when the client tray icon is hidden. And I always heard it wasn't possible. So I searched and I didn't find anything.So I...
View ArticleHow to view in Altiris 7 if a computer is online and who login to it like in...
I need a solution I did search over and didn't find a way to see who is logged in at the moment.For which computer is online. I found I can customize my portal to include a "Task Computers and...
View ArticleDefault permission For All groups and Users in Incident Management
I need a solution Hi All,Can any one guide me where to Modify permissions on assigned groups and users in Servicedesk 7.5 sp1/sp2.for Servicedek 7.1 sp2 its location is Project:...
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Software Quick Delivery Tasks.
I need a solution Question regarding quick delivery tasks for software.If I click Actions -> Software -> Software delivery task .. and deploy a piece of software. It will always create a new QD...
View ArticleWinPE 3.1 - bientot disponible et intégré
Dans le user group, nous avons identifié que le fait de devoir déployer avec winPE 2.1, au lieu de 3.1, n'était pas très optimum. Il faut ainsi intégrer les pilotes "Vista" pour le Preboot, et Win7...
View ArticleAltiris App Metering - Blacklist Suggestions
I need a solution Hey guys I was curious if anyone knew of a "brain dump" somewhere that people have posted executables, msi files, etc that are suggested for blacklisting. I have some malware and...
View ArticleWinPE4 and HP Elitedesk 800 G1 issue
I need a solution We are trying to boot a HP Elitedesk 800 G1 into WinPE and we get as far as the 'Restarting DHCP Client Service' message. I have added the Windows 7 & 8 drivers into the PreBoot...
View ArticleWin7 Drivers / Preboot
I need a solution Has anyone got a workaround for Win7 drivers that dont work in WinPE4. I have a lot of machines that have a nic that doesn't have Win8 drivers. Thanks
View ArticleSupress UAC prompt on scripted install
I need a solution My department uses jobs with scripts to install our universities software remotely and silently to the various labstations around campus. I am working on a script to install IDEA...
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Windows 7 SOI regional settings prompt
I need a solution If I change this regional settings to UK doing an Win soi install then t prompts me for regional settings whne doing install. If I leave as US its fine!Is this a BUG ? 1402414696
View ArticleComments made by affected user
I need a solution We are using ServiceDesk 7.5 MP1. Is anyone aware of a method to have the owner of an incident notified by email if the affected user adds a comment to the ticket? I've tried looking...
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