This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk will pick this up from the CMDB and you can use it in a call.
There might be an esier way of acomplishing this.
Hope this can assist someone that might need the automatic location to user assoiciations.
The video has no sound, I'm in an open office... :)
Video Upload:
